Talk Therapy Focused on Your Needs

Couples Counseling and Professional Training Associates offers a wide range of services and is committed to serving the diverse needs of the community. Alysha Roll and Mary Beth George are trained and experienced in working with individuals in various life situations.

Individual Counseling Issues

  • Grief and loss
  • Relationship concerns for singles and the newly divorced
  • Depression, including post-partum depression
  • Anxiety, including OCD and panic
  • Domestic violence / Dating violence
  • Self-esteem
  • Spiritual growth
  • Stress management
  • Post-traumatic stress
  • Gay, lesbian, bisexual and transgender issues
  • Sexual abuse and assault
  • Chronic health concerns
  • Parenting issues

If You Plan to Use Insurance

Dealing with insurance companies can be a daunting task. Listed below are some instructions to help ease the difficulty of that process.

Please verify with your therapist if they accept your insurance plan prior to your first session. If so, please upload the information from your insurance card into your client portal before your first session. Please do not upload information if your plan is not accepted. You will be considered self-pay without insurance.

It is best to contact your insurance company before your first session to understand your benefits. The Customer Service number is generally located on the back of your card. Please obtain the following information:

  • Amount of co-payment
  • If you have a deductible, find out how much it is and how much has been satisfied to date
  • Number of sessions covered and time frame for coverage
  • If you will be seeking couples counseling please ask your insurance provider if you have this benefit.
  • If you are seeking online therapy, please ask if that is a covered benefit. Please note that while we do accept BCBS, many of their plans only allow online sessions with MDLIve, and we are not on the MDLive panel.

You are responsible for all fees or services not covered or reimbursed by your insurance company, including but not limited to deductibles, co-payments, missed appointments, late cancellations, correspondence/reports, and court testimony. Please see your therapist’s informed consent for specifics regarding this issue.

Important Tips:

  1. Some insurance companies or employers occasionally contract with mental health carriers that differ from the medical health insurance plan. It is suggested that you always contact your insurance company to verify if your therapist is considered an in-network provider.
  2. If your therapist is not a provider for your insurance company, please check with your insurance carrier to determine if you have out-of-network benefits. Your therapist can provide you with a receipt to submit to your carrier for reimbursement (if that is available with your plan).
  3. You may have Employee Assistance Program (EAP) benefits through your employer and this may be unrelated to your managed care insurance plan. Often these benefits are free of charge to the client for a limited number of sessions. Contact your employer to see if your therapist is a provider on your EAP plan. If so, you will have to get authorization from your employee benefit office prior to the first session as we cannot initiate this process.